BuyPortuguesefood.com

Terms & Conditions

PLEASE STOP AND READ CAREFULLY

(Require you read and understand)

TERMS AND CONDITIONS

By acknowledging you have read and understand the following terms and condition you also agree to adhere to them unconditionally. Items available on our website such as sausages and cheese (seasonal) are acceptable for delivery within the transit times provided by Fedex. Many of these products were developed and consumed in Portugal in a time not long ago when refrigeration was not available. Products such as these are salted, smoked, and cured in a way that enables them to withstand the transit. For your peace of mind we do offer an Ultra Insulated package option and Next Day delivery options.

Transit Time / Delivery

1. Orders received after 12 PM (PST) will typically be shipped out the following day. Orders received Thursday through Monday will typically be shipped on the following Tuesday.

2. The following are the Transit Times Fedex Express 2-day / UPS take to deliver from our location: typically no more than 3 days to anywhere in the United States. Usually next day delivery for areas between San Luis Obispo, San Diego and Las Vegas and 2 days to most of the continental U.S.. Fedex 2-Day service is business days but for some locations include Saturdays.

Next Day Standard Shipping - Map Below - If you are in the YELLOW area.

3. For guaranteed delivered by a certain date or guaranteed Next Day please select the Next Day Option. When Next Day shipping is selected we will typically ship the most perishable items by Next Day and then the non perishable items (if space not permitting) by 2-Day Priority when the next day option is selected.

4. If you have any concerns regarding the condition of the product during the transit time for your peace of mind we offer and you should select the Ultra Weather Insulated packaging option during checkout which is where we use Styrofoam packaging along with additional ice packs or you should select the Next Day option.This option is the only date/ transit time certain option.

Please read below before investing in these more costly options.

Next Day option, Please Read Below Before Selecting.

WE ARE NOT RESPONSIBLE FOR THE QUALITY OF THE PERISHABLES IN WHICH THE PACKAGE IS NOT DELIVERED IN HAND. PLEASE MAKE AN EFFORT TO HAVE SOMEONE RECEIVE YOUR PACKAGE WHEN ORDERING PERISHABLES, IN PARTICULAR, DURING THE WARM MONTHS.

MOST OF OUR PACKAGES SHIP BY FEDEX AND YOU HAVE AN ADDITIONAL CONVENIENT NO COST OPTION TO HOLD AT A LOCATION NEAR YOU.

VISIT THIS SITE - https://www.fedex.com/en-us/shipping/hold-at-locat...

Other important facts and circumstances:

* The Perishable Items such as Sausage and Cheese available on our site are acceptable for delivery within the transit times stated above. Many of these products were developed and consumed in Portugal in a time not long ago when refrigeration was not always readily available. Products such as the sausages are well smoked and the cheeses cured along with vacuum sealed enabling them to withstand the trip to your door.

Salted Cod Products (Notice)
Bacalhau / Salted Cod is a salt dried/cured product. The salt cure will cause it to continue to lose moisture which is weight of the product. The only way to avoid losing moisture would be to keep it in a sealed bag but once not refrigerated (such as when in transit) it will release the moisture and you will have a significant amount of water sloshing through your fish which is not good for it. We prevent this by wrapping it in moisture absorbent paper or shipping inside its original wooden box. Its not uncommon for bacalhau that is left out to lose 15 - 20% of its weight through evaporation. The product most susceptible to this phenomenon is the boneless skinless. The good thing is that the actual bacalhau does not evaporate only the moisture :-)

Feel free to contact us with any questions at 562-809-7021 or marco@buyportuguesefood.com

YOUR CREDIT CARD WILL BE BILLED FROM:

PORTUGAL IMPORTS

We are not endorsed by, affiliated with, maintained, authorized, sponsored or are in any way affiliated with Portuguese Food, Inc., PortugueseFood.com, or any subsidiaries or affiliates of Portuguese Food, Inc. or PortugueseFood.com. This website, Buyportuguesefood.com, is operated and maintained as the online retail outlet for Portugal Imports based in Artesia, California.

MISSING OR DAMAGED MERCHANDISE:

While rare, occasionally items are damaged in transit. In such cases we will replace or refund the damaged item(s) purchase cost only at our sole discretion. Missing Packages must be reported to us within 5 days of your order. It is difficult for us to resolve shipping issues and file package claims if we are not notified in a timely manner.

RETURNED MERCHANDISE:

BuyPortugueseFood.com. will not be held liable for any shipping & handling costs directly involved with returning merchandise OR due to shipping to incorrectly provided addresses. There are no returns allowed no exceptions especially. if you are not familiar with the product then you should not order it.

CANCELLED ORDERS / SOUTHERN CALIFORNIA DISCOUNTED SHIPPING OPTION:

If for whatever reason you decide you want to cancel your order, after the order is placed you will incur a service charge of 10% or $20 whichever is greater. We incur costs on our end such as credit card processing fees which are not refundable at the time you place your order. There is additional time and cost to reverse charges and/or unpackage products ready for shipment. If you have selected the Southern California "Discounted Shipping" option when you are actually shipping outside that area you will be responsible to pay the difference or cancellation service fee. Thank you for your understanding.

Feel free to contact us with any questions at 562-809-7021 or marco@buyportuguesefood.com

THANK YOU

FOR ORDERING WITH

BUYPORTUGUESEFOOD.COM

Why Order Online?

"Thank you so much for the speedy service, and of course the quality of the product. You selected beautiful pieces for us, and we are grateful!" Frank R. (Gilbert, AZ)

"Your cod (Bacalhau) and sausage is the best!" Anna G. (Los Angeles, California)

"They are our absolute favorites (Pasteis de Nata) and am so happy to find your store." - Rose and William M. (Concord, South Carolina)

"Thanks for taking care of mishap..received package..exactly what was waiting for!" - Dwayne. G (Cutler Bay, FL)

"Despite the ordeal, (fedex delivery issues) I am extremely happy with your level of service and look forward to purchasing more products from you in the future." - Brian B (Seattle, Washington)

"Best Sardines in the World (Nuri)" - Peter G. (Sodus Point, New York)

"100% satisfied with the quality of your products, especially the exquisite quality of the delicious BACALHAU. Also, for the the prompt delivery of the products." Julio L. (Hudson, Florida)

"Thank you again for the quality of the product [bacalhau]" Carlos C. (Ormond Beach, Florida)

"Thank you so much for your products my family loves them" Toan P. (Union City, California)

"Very satisfied with my order and especially for your excellent shipping" - Samuel C. (Harahan, Louisiana)

"Thank you Wonderful Service and Thank you for the speedy delivery " - Wilfred W (Washington D.C.)

"I received my order and I'm very happy." - Ilda F. (Pine Plains, New York)

"Received my order in excellent condition! " - Florence S. (Redding, California)

"COD, senior Portuguese Parents given it a rating of Excellence! " - Jeff D (Cypress, Texas)

"Order just arrived and looks so beautiful" - Rebecca S (Yacolt, Washington)

"I am elated with the experience... Thank you!" - Hector G (El Paso, Texas)

"These are the best sardines in the world (nuri)!"- Rob G (Glendale, California)

"I am so glad that I found your site." - Fran G (Bryan, Texas)

"Receive my ..cans of Nuri sardines.. I am IMPRESSED! I took a chance ordering from an unfamiliar online grocery, but since I got hooked on these sardines I have been unable to find them at a reasonable price with reasonable shipping costs." - Lise S (Frederica, Deleware)

"This quality of bacalao is not available anywhere" Carlos. M (Germantown, Tennessee)

"Very well packed and everything... you guys are the best!" Henry. P (Winterville, NC)

"Product is fabulous....Super quick customer service... and affordably priced..Nuri Sardines make the time so much more enjoyable!" Hannah. T (Medford, Oregon)

"Nuri's sardines are my favourite!" Akiko. K. (Hermosa Beach, California)

"I am very happy to find your store!" - Elaine S. (San Diego, California)

"Thank you for your prompt service. ..looking forward to enjoying the Nuri sardines and exploring other items." - Grant R. (Margate City, New Jersey)

"Mother In-Law says its the best Bacalhau (Salted Cod) she has had in the United States." - Andrew. W (San Diego, California)

"Amazing and prompt delivery. You have made sheltering in place a MUCH happier event!" - D. Maskar (Milton, Delaware)

"Love your place" - Tony. C (Grants Pass, Oregon)

"Appreciate the quick customer service!" - Jennifer V (Macomb, Michigan)

"You guys are fantastic!!!!! Thanks for such good service" - Fler. B (Goodyear, Arizona)

Your information is definitely in my "FAVORED VENDORS" file. -Kristi C. (Klamath Falls, Oregon)

"Very pleased with my cod. Your service was outstanding I will be ordering frequently." - Kathy H - Gordon, Wisconsin)

"Great stuff!!! Glad I found y'all." Thomas H. (Dripping Springs, Texas)

"Perfect, Just like what I remember getting", Anthony. P. EGG HARBOR CITY, NJ)

"Thanks for the fast service..." John G. (Naples, FL)

"Ordering your best loins. This product is EXCELLENT." Randi T. (Las Cruces, New Mexico)

"Thanks again for saving Christmas! Just moved from NY and didn't know where to get these things. Was so happy when I found you guys online." Antonio A. (Concord, CA)

"Great product and great service" Luis A. (Saint Louis, Missouri)

"I shopped long and hard to find the real salted cod deal. Thanks for the crisp order fulfillment." Jarratt A. (Lamy, New Mexico)

Not everyone is fortunate to have a local store where they can get Portuguese food products or the time to drive to a shop. We offer the fastest and lowest cost shipping available on the internet along with more products at local prices.

Also, we have a real imports store with market and bakery here in Southern California. We serve thousands of customers in store and many more over the internet and phone too. You can see our retail store web site at http://www.portugalimports.net

About Us

We are first generation born in the United States. Our family is from the island of Terceira in the Azores Island group. Many of our family members left Portugal for the opportunities of the United States and brought over the language and traditions which are still celebrated today.

Delivering the foods you remember to share with friends and family.

Southern California is home to tens of thousands of Portuguese immigrants and their descendants. Portuguese and Dutch immigrants were among the first that settled in our area of Southern California which is today the city of Artesia.

As with all cultures, cuisine is very important to our identity and traditions revolve around it. Portugal Imports is Southern California's source for Portuguese food products and through our web store www.BuyPortuguesefood.com we serve hundreds more customers all over the United States.